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Contract Digital Account Manager

in Harrogate

Outreach Account Manager

Due to our ever-growing success in the outreach arena, we are seeking a dedicated Outreach Account Manager to join our Harrogate team.

Main Duties of the Role:

•Speaking to, and meeting with clients from a range of niches on a regular basis to head up all outreach strategy discussions


•Communicating on a daily basis with both the outreach and Technical Account Management teams to discuss clients’ monthly deliverables


•Actively encourage and facilitate communication between the Technical and Creative/Outreach teams


•Advise on and help to further develop the quality of our Outreach product offering


•Support and mentor members of the Outreach team to develop their knowledge and confidence


•Keep up to date with the latest SEO developments and train these into the team


•Identify tools and products to help the team achieve their objectives


•Regularly review and update Outreach team documents and processes


•Work closely with Management to report on team performance, successes, and challenges


•Liaising with Business Development and Sales Account Managers to support new business pitches and account upsells


The ideal candidate should have:

•At least two years’ experience in SEO and Digital Marketing


•Excellent client facing abilities, conducting themselves in a knowledgeable and professional, yet friendly manner


•Sound knowledge of the range of strategies employed to earn links


•Proven ability to oversee multiple accounts


•Strong proficiency in the Microsoft Office package, particularly Excel and PowerPoint


•The ability to support, mentor and assist in training Outreach team members


You’ll be:

•Passionate about all things Digital


•A strong communicator


•Highly organised


•A problem solver


•Collaborative, with the ability to also work on your own initiative


•An enthusiastic team player


•Articulate, with strong written English skills


Dedicated to exceeding our clients’ expectations


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Published at 01-06-2017
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